Terms and Conditions

1. SCOPE OF APPLICATION

These General Terms and Conditions (“GTC”) apply to the entire business of Myswisspanorama Hiking and Travel GmbH (hereinafter referred to as “Company”). The Company distributes high quality private tours and experiences in Switzerland.

2. CONCLUSION OF CONTRACT

The conclusion of the contract is established by the confirmation of the company about the agreement concerning the purchase of products by the customer.
The contract is concluded in any case when the Customer orders the products offered by the Company through the Company’s online store or buys them directly.

3. PRICES

Unless otherwise offered, all prices are in Swiss Francs (CHF). All prices are inclusive of any applicable value added tax (VAT).
The company reserves the right to change prices at any time. The prices on the Company’s website valid at the time of the conclusion of the contract shall apply.

4. PAYMENT

The Company offers the Customer the following payment options: Credit card, prepayment, instant bank transfer.
Offsetting of the invoiced amount against any claim of the Customer against the Company is not allowed.
The Company has the right to refuse delivery or service provision in case of delayed payment.

5. LIABILITY

Liability for any indirect damages and consequential damages is fully excluded.
Liability for direct damages is limited to the contract amount. This limitation of liability does not apply to direct damages caused by gross negligence or intent.
The customer is obliged to report any damage to the company immediately.
Any liability for auxiliary persons is fully excluded.

6. INTELLECTUAL PROPERTY RIGHTS

All rights to the products, services and any trademarks are owned by the Company or it is entitled to use them by the owner.
Neither these General Terms and Conditions nor any related individual agreements shall include the transfer of any intellectual property rights, unless this is explicitly mentioned.
In addition, any further use, publication and making available of information, images, texts, or anything else that the customer receives in connection with these provisions is prohibited, unless it is explicitly approved by the company.
If the customer uses contents, texts or pictorial material in connection with the company in which third parties have a property right, the customer has to ensure that no property rights of third parties are violated.

7. DATA PROTECTION

The Company may process and use the data recorded in the course of the conclusion of the contract for the purpose of fulfilling the obligations arising from the contract. The Company shall take the measures necessary to secure the data in accordance with the statutory provisions. The Client fully agrees to the storage and contractual use of his data by the Company and is aware that the Company is obliged and entitled to disclose information from the Client to these or third parties by order of courts or authorities. If the Client has not expressly prohibited it, the Company may use the data for marketing purposes. The data necessary for the performance of services may also be disclosed to contracted service partners or other third parties.

Furthermore, the data protection regulations apply.

8. Amendments

These General Terms and Conditions may be amended by the Company at any time.
The new version shall come into force 30 (thirty) days after the Company has posted it on the website (myswisspanorama.com).
The version of the General Terms and Conditions that is in force at the time of the conclusion of the contract shall apply to the Customers. Unless the customer has agreed to a newer version of the GTC.

9. PRIORITY

These GTC take precedence over all older provisions and contracts. Only provisions from individual contracts which still specify the provisions of these GTC take precedence over these GTC.

10. SEVERABILITY CLAUSE

If a provision of this contract or an annex to this contract is or becomes invalid, this shall not affect the validity of the remainder of the contract. The contracting parties shall replace the invalid provision with a valid provision that comes as close as possible to the intended economic purpose of the invalid provision. The same shall apply to any loopholes in the contract.

11. CONFIDENTIALITY

Both parties, as well as their auxiliary persons, undertake to treat all information submitted or acquired in connection with the services as confidential. This obligation remains in force even after the termination of the contract.

12. FORCE MAJEURE

If the timely performance by the Company, its suppliers or third parties involved becomes impossible as a result of force majeure, such as natural disasters, earthquakes, volcanic eruptions, avalanches, thunderstorms, storms, wars, riots, civil wars, revolutions and uprisings, terrorism, sabotage, strikes, nuclear accidents or reactor damage, the Company shall be released from the performance of the affected obligations for the duration of the force majeure and a reasonable start-up period after its end. If the force majeure lasts longer than 30 (thirty) days, the Company may withdraw from the contract. The Company shall fully reimburse the Customer for any payment already made.
Any further claims, especially claims for damages due to vis major, are excluded.

13. AGENTS AND DISTRIBUTORS

The client acknowledges that any distributors or agents work independently of the company and that any potential claims must be made directly against them. The Company shall not be liable in any way for any breach of contract by any agent or distributor.

14. APPLICABLE LAW / JURISDICTION

These GTC are subject to Swiss law. Unless mandatory legal provisions prevail, the court at the registered office of the company shall have jurisdiction.